Cannot Use Pro Addons After Entering Email & License Key — Developing On Localhost - Question | JoomShaper
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Cannot Use Pro Addons After Entering Email & License Key — Developing On Localhost

T

ThePixel

SP Page Builder 1 month ago

Hello Support Team

I am currently developing my website on localhost using SP Page Builder Pro. Even though I have entered my email and license key, the Pro addons are still not available (they remain locked or unusable).

Here are the details:

Environment: Localhost (development mode)

Product: SP Page Builder Pro [com_sppagebuilder_pro_v6.1.2]

Issue: Pro addons do not unlock even after entering correct license information

No error message appears The license is active on my JoomShaper account

Could you please help me verify whether Pro features work on localhost, or guide me on how to enable them in a local development environment?

Thank you!

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5 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211587

Hi there!

Thanks for reaching out.

Please make sure you have downloaded and installed SPPB Pro version there, not the light one. Kindly, check and follow this:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-have-bought-the-pro-version-but-with-locked-pro-features

Hope this will solve the issue for you.

Best regards,

0
T
ThePixel
Accepted Answer
1 month ago #211598

Hi,

I confirm that I have already tried all the steps mentioned in the documentation, but the issue still persists.

I would like to highlight two important details:

I upgraded SP Page Builder from Pro 5.2.2 to 6.1.2.

After the upgrade, several Pro addons such as Call to Action, Blockquote, etc. are locked (showing “Pro required”) on pages that were created before the update.

However, when I create a new page, these Pro addons are available and not locked.

Additionally, if I try to edit from the frontend, the addons appear locked again, even on the new pages

So the Pro addons work on new pages, but remain locked on older pages.

Please help me check this issue. Thank you!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211663

Hi,

Thanks for the details.

If this is the question about these addons only, then these addons has been removed since SPPB version 3. Please check the screenshot of changelog:

https://share.cleanshot.com/fZDcRBKk

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213491

Hi,

If there is no more related query, you may accept the most useful answer in order to close the post.

Have a nice day!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 weeks ago #213811

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

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