Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

Would you please elaborate your query a little bit more to understand it better? Moreover, to look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

Hello, see hidden content.