Site Broken After Upgrade.. Again
johnny
Joomla 4.4.14
I upgraded my template from Wayne Corp 2.0 to 2.2. Now my site is broken and displays 'Error: 0 Undefined variable $secondary_color: templates/shaper_waynecorp/scss/theme.scss on line 306, at column 9'
Can someone help?
I can also see there are three versions of Wayne Corp installed on my site. When I revert back to v2.0 it works.
Ofi Khan
Accepted AnswerHello johnny,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Best regards
johnny
Accepted AnswerI have managed to get it working by opening the template settings and selecting one of the three presets. None of these are selected by default. BUT - after installing the new version, i have lost ALL of my custom css and overrides!!
Ofi Khan
Accepted AnswerApology for the inconvenience. Please check this documentation:
Include your custom CSS in a custom.css file. Then it will work fine even after update.
johnny
Accepted AnswerSo, I've lost everything that was previously in the 'Custom Code' section of the template?
Such as custom css, custom js, Before </head>, After <body>, etc??
Ofi Khan
Accepted AnswerGenerally, this does not happen. However, please check with your hosting for restoring a backup.
johnny
Accepted AnswerGenerally, this does not happen.
Well, it did happen - on a live site, after following your documentation.
The update from Wayne Corp 2.0 to 2.2 broke the site, and once I fixed that by selecting a preset, all the Custom Code (CSS, JS, head/body code) was gone. I now have no option but to restore a full backup.
I’ll restore from backup, but “check with your hosting for restoring a backup” isn't an acceptable answer.
An update to your template has deleted my customisations. I’d expect you to treat this as a bug, try to reproduce it, and confirm whether this is a known issue and something you plan to fix or warn other users about.
Ofi Khan
Accepted AnswerJust checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.
If you need further assistance, feel free to let us know!
johnny
Accepted AnswerHi @Ofi Khan,
Just checking in to see if you have feedback on the provided solution.
No solution was provided, so my feedback is that that I'm still waiting to know why it hapenned. And, if it will happen again. I followed your documentation.
The suggestion to “check with your hosting for restoring a backup” wasn't very helpful.
Anyway, I fixed it myself.