Custom Style In Helix Template - Question | JoomShaper
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Custom Style In Helix Template

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caroline.b

Helix Framework 3 days ago

I am using a template from your Helix collection, and I have never been able to use the Custom Style option. Only the presets work. If I want to change colors, I always have to edit the code, which takes a lot of work. Why doesn’t the Custom Style feature work, or what am I doing wrong?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 days ago #212791

Hi caroline.b,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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caroline.b
Accepted Answer
1 day ago #212893

I have created a Super Admin account for you, but this is not the first time I have raised this issue. With previous JoomShaper templates, I had exactly the same problem. Back then, I was told that everything would work in a future update, but there have still been no changes.

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