Staff replied SP Page Builder

"Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data" inside sppagebuilder.js

Asked by Graficherò 10 months ago Last activity 10 months ago

Hi,
on the site bastiaintv.com, currently hidden to navigation for update purpouses, I see the error which I indicated above "Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data" when I submit the contact form on the following page: https://www.bastiaintv.com/en/contact-us. It is very strange, since the same form works fine inside the other contact pages for the other languages, and that pages contain exactly the same widget and components. What it is certain is that the problem depends on your javascript as you can notice in the screenshot below:

Can you please help us resolve the bug?
I send you the credentials to the backend, which you can use also to see the frontend, since as I mentioned above is currently hidden to navigation.
Thanks in advance for the support.
Best regards.

1 reply

Ziaul Kabir Staff

Hello,

Thank you for reaching out.

To avoid confusion and duplicate discussions, please continue the conversation in this existing post:
https://www.joomshaper.com/forum/question/42611

This will help us assist you more efficiently.

Thank you for your understanding.

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