500 Error When Updating To PHP 8.2, 8.3 Or 8.4
Roger
Hello,
My webhost has been in contact to tell me i now need to upgrade the PHP 8.1 version to 8.2 or later. When i apply this change on my cpanel it breaks my website with the following error:
"Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong"".
I am running pagebuilder Pro 6.1.2 Joomla 5.4.1 Stable Template: Shaper_HelixUlitimate 2.2.3
As soon as i revert back to PHP 8.1 access is restored.
Attached photo 1 shows the error. I used the Joomla Forum Assistant (JFA) tool and it produced the following when i updated to 8.2 - not sure if this can help your support pinpoint petential issue??
Any assistance appreciated.
*Also is above template compatible with Joomla 6. I would like to update but do not want to break website.
Regards
Roger
Ziaul Kabir
Accepted AnswerHello Roger,
Thank you for reaching out to us.
SP Page Builder Pro v6.1.2, Joomla 5.4.1 (Stable), and the Shaper Helix Ultimate 2.2.3 template are all compatible with PHP 8.3. This suggests the issue may be caused by something else.
Please switch your PHP version to 8.2 and let us know, so we can further investigate and assist you accordingly.
Thank you.
