Updating To PHP 8.2 Causes This Error - Question | JoomShaper
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Updating To PHP 8.2 Causes This Error

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Shawngela Pierce

SP Page Builder 2 months ago

I am trying to update to PHP 8.2 or higher but when I try I get this error on debug.

Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform".
Did you forget a "use" statement for another namespace?

Joomla 5.4 ShaperHelix Ultimate Template - latest version

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3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #208210

Hello Shawngela,

Sorry for the inconvenience you're experiencing. Please contact your hosting provider and request that they enable the PHP extension MySQLi.

Hope this helps! If the issue still persists, please let me know and I will investigate further.

Best regards

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Shawngela Pierce
Accepted Answer
2 months ago #208696

Thank you! That worked!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #208789

You're welcome! I'm glad to hear that it worked. If you need any further assistance, feel free to let me know.

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