Reply-to Problem With Sp Page Builder Form And Contact - Question | JoomShaper

Reply-to Problem With Sp Page Builder Form And Contact

IP

Ivan Petrovic

SP Page Builder 4 years ago

Hi,...

I just saw some strange problems with Form Builder and Contact Form! All settings are ok but when I receive an email and hit reply it doesn't reply to the sender's email it just take my default email address from the form!!!

Is there anyone who knows how to fix this?

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #19352

Hi there!

Sorry for your issue!

Can I have screenshots of your email template settings of the form?

Best Regards

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IP
Ivan Petrovic
Accepted Answer
4 years ago #19581
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #19720

Thanks for the screenshot.

Would you please give me your admin access to check?

Best Regards

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IP
Ivan Petrovic
Accepted Answer
4 years ago #19808

...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #19973

Oops:(

Without checking it is tough to find out the issue as it is not normal.

Would you please check those once again?

https://www.youtube.com/watch?v=XQ3ZITh9JCk

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/addons#form-builder

Best Regards

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