SP Pagebuilder Doeasn't Send Mails
Matthias Heymann
Hi team, best wishes for 2026 to everyone.
Now, I made a reservation form with SP Pagebuilder, but the system does not send mails at all. I tested several mail adresses in the fields, no change. Credentials in the hidden content. Would you please check, if there's any mistake fom my side here? J5.4.1 SP Pagebuilder latest version.
Thanks for your quick reaction :-) Matthias
Ziaul Kabir
Accepted AnswerHi Matthias,
Best wishes to you as well for 2026 🙂
Thank you for the details. I’ve checked the form, and there doesn’t appear to be any issue with the SP Page Builder form itself.
In most cases, this problem is related to Joomla mail configuration or server email settings. Please check the following:
- Go to System → Global Configuration → Server
- Verify that the Mail Settings are correctly configured (Mailer, From Email, SMTP details if used)
- Try sending a test email from System → Global Configuration → Server → Send Test Mail
Also, please make sure that: • The recipient email address in the form settings is correct • The server allows outgoing emails (some hosting providers block mail by default)
After verifying these, please test the form again and let us know the result.
Thanks for your patience, and we’re happy to assist further if needed.
Best regards,