SP Pagebuilder: Form Builder Doesn´t Send Mails Any More - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

SP Pagebuilder: Form Builder Doesn´t Send Mails Any More

MasterMatrix

MasterMatrix

SP Page Builder 3 years ago

Hello, we have problems with the Form Builder in Page Builder Pro :

Pagebuilder 3.8.3 Joomla 3.10.6 PHP 8.0

The form confirms the sending of the email, but none is sent out. Other mails from Joomla backend are working.

My customers told me, that's probpably since the last Joomla Update to 3.10.6...

Would you please help me? I send you my administrative credentials within the hidden content.

Thanks in advance, Lorenzo

0
6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59774

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please downgrade your PHP version 8 to 7.4 and let me know.

-Thanks

0
MasterMatrix
MasterMatrix
Accepted Answer
3 years ago #59778

Hi Toufiq, thank you very much for your fast response.

I tried with php 7.3 and now 7.4. Sorry, no change.

Regards, Lorenzo

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59781

I also checked different ways. No clue found. I think need to check your site another server. I will do it tomorrow. Thanks

0
MasterMatrix
MasterMatrix
Accepted Answer
3 years ago #59793

OK, thank you...!

0
MasterMatrix
MasterMatrix
Accepted Answer
3 years ago #59829

Hi Toufiq, meanwhile, I tried to change the E-Mail configuration in Joomla from PHP to SMTP:

The mail dispatch of the configuration page in Joomla works with PHP and SMTP, both test mails arrive. But only if I set SMTP, the mails arrive via the SP Pagebuilder form.

Maybe this will help you to solve the other cases, because I think several customers have the same problem.

Regards, Lorenzo

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59873

I think your PHP mail conflict with the Page Builder form. I have checked our end and it works fine. Thanks

0