Form Builder Doesn´t Send Any Mails - Question | JoomShaper
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Form Builder Doesn´t Send Any Mails

SR

Stefan Ruther

SP Page Builder 3 years ago

Hello, we have problems with our Form Builder in Page Builder 3.8.2 ( And 3.8.3) Joomla Version 3.10.6. It no longer sends emails. It confirms the sending of the email but none is sent out. Can you maybe help me. I have already downgraded the page builder PHP version is 7.4 but also tested with 8.0.

Many greetings Stefan

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59655

Hello Stefan Ruther

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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SR
Stefan Ruther
Accepted Answer
3 years ago #59704

Hello Ofi Khan, Thank you very much for your answer. I will send the access data. I am afraid that the problem has also occurred on other websites. If you have found a solution to the problem, it would be good if I get the chance to solve the problem myself. Many thanks and greetings Stefan Ruther

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59906

Sorry, login does not work. It downloads a index.php file whenI try to log in.

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SR
Stefan Ruther
Accepted Answer
3 years ago #59920

once again.Here are the access data for the site co3-gp.de

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59928

Sorry, the same issue. Please check your access from a different network.

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SR
Stefan Ruther
Accepted Answer
3 years ago #59938

Hi, i tryed it with my mobil not wlan and it works. I didn´t copy it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #60154

Please check it with your hosting provider. You might need to whitelist my Public IP (given in the hidden content) fot accessing the site.

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