Easy Store is Down And Giving Error After The Update - Question | JoomShaper

Easy Store is Down And Giving Error After The Update

Y

Yan

EasyStore 1 week ago

Most of the product pages started giving error after the udpate of the Easy Store

The error is ;

0 str_repeat(): Argument #2 ($times) must be greater than or equal to 0

Please help urgently. Our all ecommerce is down due to this situation. You guys have to properly test before releasing it with bugs!!

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4 Answers
Y
Yan
Accepted Answer
1 week ago #214222

the issue seems to be a bug in the Review Summary addon on the product pages, we disabled the addon until you guys fix the bug!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #214225

HI Yan,

Thanks for contacting us and sorry for your issue. I will inform our DEV team about it.

-Regards.

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Y
Yan
Accepted Answer
5 days ago #214243

and? any response from your team?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 days ago #214337

Thank you for your patience, and please accept our sincere apologies for the inconvenience.

We have thoroughly checked the issue on our end; however, we were unable to reproduce the problem in our environment. To investigate this further and identify the root cause, could you please provide temporary Super User access to your site?

Before sharing the credentials, we strongly recommend taking a complete backup of your site to ensure data safety.

We look forward to your response and will be happy to assist you further.

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