Botton Doesn't Work On Smartphone Portrait - Question | JoomShaper
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Botton Doesn't Work On Smartphone Portrait

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clausjepsen

SP Page Builder 5 days ago

Hi I have added a button that links to hidden menu point. It works flawless on laptop and smartphone in landscape mode. On Smartphone in portrait mode it shows up, but doesn't respond to click.

Never seen this on my PageBuilder sites before. What is the issue?

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Website
https://www.strandfod.dk
5 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 days ago #214286

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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C
clausjepsen
Accepted Answer
4 days ago #214298

Works fine now. Could you shed some light on what you did?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 days ago #214301

The issue was caused by the two Empty Space addons you had used. Custom positions were set for these addons, and on mobile display, they were overlapping the button, which prevented it from responding. I have hidden these two addons on mobile display, which has resolved the issue.

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C
clausjepsen
Accepted Answer
4 days ago #214303

Thank you for the quick reply. Truly appreciate this explanation :-)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 days ago #214304

You’re very welcome! I’m glad the explanation was helpful. Please don’t hesitate to reach out if you have any further questions or need additional assistance.

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