Front-end Editor Blocking Issue With EasyStore And SP Page Builder - Question | JoomShaper

Front-end Editor Blocking Issue With EasyStore And SP Page Builder

SI

Strijbos Inbouwcenter

EasyStore 20 hours ago

Hi, I’m experiencing an issue while editing an EasyStore page using the SP Page Builder front-end editor. During the editing process, a large number of API calls are triggered, which causes my hosting provider to block my IP address. After about 30 minutes, access is restored, but the problem occurs again as soon as I continue editing. The hosting provider confirmed that the block is due to too many requests coming from the front-end editor. They suggested contacting JoomShaper for a solution, as they cannot whitelist the IP or change their firewall rules.

My question: Is there any way to reduce the number of API calls or optimize the front-end editing process for EasyStore pages? Would switching to back-end editing help, or is there a configuration option to throttle requests? Any advice or best practices would be greatly appreciated!

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 hours ago #215935

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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