Rythm Template Not Working Correctly - Question | JoomShaper

Rythm Template Not Working Correctly

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Tilen Harc

Template 1 month ago

Hi guys! I just ( few days ago) bought a 1 year subscription to your services. I want to build a page around the Rythm template, but it is broken - it does not look like the template preview (best looking) - the slider is misaligned and not in the correct order. I browsed the forum and replaced the scss file but there is no solution to this.. It is really frustrating to pay for a service and the quickstart (the first step) does not work and used and intended. I used similar services for years (not the SP Page Bulder - this is new terrain for me) and never had so many issues at the beginning... Link: https://demo-mi2.lex-pixel.si/ (SSL certificate is not activated on the subdomain). ![]https://www.demo-mi2.lex-pixel.si/images/demoissue.png

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #215990

Hello Tilen Harc,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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TH
Tilen Harc
Accepted Answer
1 month ago #216002

Hi! thank you for the reply. I added the hidden info.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216128

I have replaced these files with the original template files:

templates/rythm/css/template.css
templates/rythm/scss/theme.scss
templates/rythm/scss/responsive.scss

Then I have turned on Compile SCSS to CSS toggle on Template Options -> Advanced settings.

It looks fine now. Though you might need some adjustments.

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TH
Tilen Harc
Accepted Answer
1 month ago #216137

Hi Ofi Khan! Thank you for your work etc. but this is far from "looking fine"... See attached 2 photos - the second one is from you page (details about the template) https://www.naloži.si/upload/?wf=91011 https://www.naloži.si/upload/?wf=b29f9 This is not ok... Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216141

As I said, you will need adjustments. In our quickstart, the addon is used on 12 columns (full row). You are using it on 6 columns. Also, upload some real images and then fix the view. I will help you in the process.

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