Dynamic Content - Wrong Alias - Question | JoomShaper

Dynamic Content - Wrong Alias

SF

Simone Franchina

SP Page Builder 1 month ago

Hi! I have a problem with alises in dynamic content. When i save a content already created it appends "-2" in alias. It makes my page unreacheable from menu (static link). it happens from the last update. Can you help me? It's urgent

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216382

Hello Simone Franchina,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you Save as Copy the Dynamic Content item, then the alias will be like this:

prnt.sc/zt4kp9yK_MTz

You have to manually fix the alias after duplicating the item.

Best regards

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SF
Simone Franchina
Accepted Answer
1 month ago #216384

Hello Ofi Khan, no, here is the problem! I click save and it changes automatically the alias. For wxample in Trattamenti, if you open cure-canalari-devitalizzazioni, click save in and open it again you'll find cure-canalari-devitalizzazioni-2.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216386

Please check the screencast:

files.fm/u/hjkmk4vg8k

I have found no issues with the alias edit and save option.

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SF
Simone Franchina
Accepted Answer
1 month ago #216396

If you remove -test it saves it as cure-canalari-devitalizzazioni-2, its like cure-canalari-devitalizzazioni alias is used, but i have not any cure-canalari-devitalizzazioni in sppagebuilder_collection_item_values table

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SF
Simone Franchina
Accepted Answer
1 month ago #216419

I have to deliver this website ASAP

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216420

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the issue on my localhost.

Or if you allow me, then I can take the backup from your site.

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SF
Simone Franchina
Accepted Answer
1 month ago #216423

I did it. I feel more confortable if you can download the latest zip from the admin site instead of attach the zip in the chat. Thanks a lot

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SF
Simone Franchina
Accepted Answer
1 month ago #216634

Hi Ofi Khan, did you check the problem?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216660

I had a discussion with the developer team. The alias must be unique. There might be any same alias name exists for your articles, tags or any other pages. This is why it is not taking the alias name and adding a number at the end. It is also applicable if you have any same alias items in the trash or unpublished state. Please use a different alias.

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SF
Simone Franchina
Accepted Answer
1 month ago #216682

The only ones with the same alias are the URLs in the menu. Could that be the problem? Can you take a look? Are you planning to add a menu item that links directly to the individual element in the dynamic collection?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216690

No, we do not have that plan to add single item on menu. Okay, I will take the backup and investigate further.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #216829

I have installed the backup on my localhost and searched for this alias. It already exists. So, when I save & copy, the new item alias is saved as alias-2. Then I renamed it back to alias-test. Could you please share another item alias to check the issue?

prnt.sc/Mlu768YSrtOH

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SF
Simone Franchina
Accepted Answer
1 month ago #217147

Ofi the problem is that i didn't click on save and copy, i clicked to save. every time i try to save a a dynakic item as "alias" and i take any change to this one it automatically rename it as "alias-2". I paid a person to manage the SEO of this site and i will lose my money if i change all those alias. How can i check if the alias is used? i don't find original alias in the dynamic content listing

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #219149

Apology for the delayed response. Is your issue solved on the latest update?

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SF
Simone Franchina
Accepted Answer
2 weeks ago #219161

Unfortunately, no. I have to fix the aliases every time using SQL UPDATE, but that's not a solution. This means the client has to notify me every time he makes changes to the site. After SQL UPDATE it works as expected and shows the correct page, so i don't think that there's an alias conflict

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