Awaiting an answer SP Page Builder

Dynamic content - Wrong alias

Asked by Simone Franchina 9 months ago Last activity 8 months ago

Hi! I have a problem with alises in dynamic content. When i save a content already created it appends "-2" in alias. It makes my page unreacheable from menu (static link). it happens from the last update. Can you help me? It's urgent

12 replies

Ofi Khan Staff

9 months ago

Hello Simone Franchina,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you Save as Copy the Dynamic Content item, then the alias will be like this:

https://prnt.sc/zt4kp9yK_MTz

You have to manually fix the alias after duplicating the item.

Best regards

Simone Franchina Asked this

9 months ago

Hello Ofi Khan,
no, here is the problem! I click save and it changes automatically the alias. For wxample in Trattamenti, if you open cure-canalari-devitalizzazioni, click save in and open it again you'll find cure-canalari-devitalizzazioni-2.

Ofi Khan Staff

9 months ago

Please check the screencast:

https://files.fm/u/hjkmk4vg8k

I have found no issues with the alias edit and save option.

Simone Franchina Asked this

9 months ago

If you remove -test it saves it as cure-canalari-devitalizzazioni-2, its like cure-canalari-devitalizzazioni alias is used, but i have not any cure-canalari-devitalizzazioni in sppagebuilder_collection_item_values table

Simone Franchina Asked this

9 months ago

I have to deliver this website ASAP

Ofi Khan Staff

9 months ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the issue on my localhost.

Or if you allow me, then I can take the backup from your site.

Simone Franchina Asked this

9 months ago · edited

I did it. I feel more confortable if you can download the latest zip from the admin site instead of attach the zip in the chat. Thanks a lot

Simone Franchina Asked this

9 months ago

Hi Ofi Khan,
did you check the problem?

Ofi Khan Staff

9 months ago

I had a discussion with the developer team. The alias must be unique. There might be any same alias name exists for your articles, tags or any other pages. This is why it is not taking the alias name and adding a number at the end. It is also applicable if you have any same alias items in the trash or unpublished state. Please use a different alias.

Simone Franchina Asked this

9 months ago

The only ones with the same alias are the URLs in the menu. Could that be the problem? Can you take a look?
Are you planning to add a menu item that links directly to the individual element in the dynamic collection?

Ofi Khan Staff

9 months ago

No, we do not have that plan to add single item on menu. Okay, I will take the backup and investigate further.

Ofi Khan Staff

9 months ago

I have installed the backup on my localhost and searched for this alias. It already exists. So, when I save & copy, the new item alias is saved as alias-2. Then I renamed it back to alias-test. Could you please share another item alias to check the issue?

https://prnt.sc/Mlu768YSrtOH

Simone Franchina Asked this

9 months ago

Ofi the problem is that i didn't click on save and copy, i clicked to save. every time i try to save a a dynakic item as "alias" and i take any change to this one it automatically rename it as "alias-2". I paid a person to manage the SEO of this site and i will lose my money if i change all those alias. How can i check if the alias is used? i don't find original alias in the dynamic content listing