Hello Erik,

Thank you for taking the time to share such a detailed report, and we sincerely apologize for the inconvenience you’ve experienced.

We understand your concern regarding the dependency on the Backward Compatibility plugin and how this impacts future upgrades. At this time, we can confirm that we are able to provide a fix to ensure proper functionality on Joomla 5, including resolving the issue that occurs when disabling the Backward Compatibility plugin.

However, we would like to clarify an important point regarding future compatibility. Kidzy is built on the Helix 3 framework, and at present, we do not have plans to update Helix 3–based templates for Joomla 6. As a result, Kidzy is most likely not going to receive a Joomla 6–specific update.

We understand that this may be disappointing, especially when planning for long-term upgrades. Your feedback is valuable and highlights important considerations for future framework and template development.

If you would like, we are happy to assist you with the Joomla 5 fix . Thank you for your understanding and patience.

Kind regards

Hello Atick, Thanks for you honest answer. In my opnion -a template like this one with a high amount of buyers/users- earns it to make it for a long time use and so suitable with Joomla 6 (and even higher). Especialy when it is made with sp page builder. And in y opnion it is good to should mention it in the specifications so that people can take it into consideration before buying.

It would also be good to rebuild (such) a template for Joomla 5-6. Not having to constantly update and adapt from 3 to 4 and beyond, because sooner or later you'll run into problems. To be honest, I also expect that from a company like JoomShaper...

And yes, I would like to have the fix and/or be informed on how to do it.

Regards, Erik

Hello, I am waiting for the Joomla5 fix you mentioned. And how to use it. Thanks in forward. Regards, Erik