PageBuilder Update 6.2.3 - Question | JoomShaper
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PageBuilder Update 6.2.3

KL

Klaus Liedtke

SP Page Builder 21 hours ago

Hi, After installing PB 6.2.3 i have 2 problems:

  1. After a change on a site i cant save the page. After click on "SAVE" in backend-editor: message "Request failed with status code 500. In frontend-editor he falls in a endles loop.
  2. Can't open my english pages. Message "Default Layout file is not exists! Please goto to template manager and create a new layout first." in Front- and backend editor the same. The german pages open fine.

Joomla 6.0.2 PHP 8.4

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Website
https://www.polymersynthese.com
2 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 hours ago #216808

Hi there!

Sorry for your experience.

Would you please check the following troubleshooting points from the documentation about save issue?

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cant-save-page-blocked-by-cors-policy

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cant-save-page-akeeba-tools-pro-installed

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#if-you-cannot-save-page-settings

For the second issue I need your admin access to check. Would you please share your credentials in the hidden content box?

Best regards,

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KL
Klaus Liedtke
Accepted Answer
14 minutes ago #216836

Hi,

The documentation is not helping. Is not helping. Please send me an installation.zip from the 6.2.2 Version. I have to made same changes on my website.

            For Fixing the problem u found the login credentials in hidden content.
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