Solved SP Page Builder

PageBuilder Update 6.2.3

Asked by Klaus Liedtke 9 months ago Last activity 9 months ago

Hi,
After installing PB 6.2.3 i have 2 problems:

  1. After a change on a site i cant save the page. After click on "SAVE" in backend-editor: message "Request failed with status code 500. In frontend-editor he falls in a endles loop.
  2. Can't open my english pages. Message "Default Layout file is not exists! Please goto to template manager and create a new layout first." in Front- and backend editor the same. The german pages open fine.

Joomla 6.0.2
PHP 8.4

Accepted answer

Marked as the solution
Rashida Rahman Staff

Hi,

Thanks for your feedback. Glad that both issues are now fixed:)

You may accept the most useful answer in order to close the post.

Have a nice day!

8 more replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Would you please check the following troubleshooting points from the documentation about save issue?

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cant-save-page-blocked-by-cors-policy

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cant-save-page-akeeba-tools-pro-installed

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#if-you-cannot-save-page-settings

For the second issue I need your admin access to check. Would you please share your credentials in the hidden content box?

Best regards,

Klaus Liedtke Asked this

Hi,

The documentation is not helping. Is not helping.
Please send me an installation.zip from the 6.2.2 Version.
I have to made same changes on my website.

            For Fixing the problem u found the login credentials in hidden content.
Klaus Liedtke Asked this

Is there anyone who can help me?

Rashida Rahman Staff
9 months ago · edited

Hello,

I’ve checked your backend and found that the saving process is being blocked by the plugin plg_finder_tabulizer. Please see the screenshots in the hidden content box for reference.

After disabling this plugin, I was able to save SP Page Builder pages successfully from both the frontend and backend editors.

Best regards,

Rashida Rahman Staff

I’m unable to locate the source of the following error:

“Default Layout file does not exist! Please go to the Template Manager and create a new layout first.”

Could you please guide me on where I should check to quickly identify the affected area? That would help me investigate and provide proper support.

Thank you.

Klaus Liedtke Asked this

Hi Rashida,

Thx for finding the error.
After disable the plugin the frontend and backend editor working fine.
Thanks

Rashida Rahman Staff

You're most welcome. Kindly help me to locate the second error. Where do you see that error? I tried to open your English pages as well as English template styles, but there was no error!

Klaus Liedtke Asked this

It comes by trying an english page with backend-edtor.
But after disabling the plugin this problem is also solved.
Tanks

Rashida Rahman Staff

Thanks for accepting the answer:)

Wish you Good Luck!

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