Cant Delete Images From Album
Matthias Heymann
Hey there, I have the SP Easy Image Gallery 2.1.1 running with 6 albums. I made a bulk upload in one of the albums, and the system uploaded one image 10 times. Now I cant delete these images any more (no action if I hit the delete button in the gallery). Went to the media manager and deleted the double images, but still in the gallery the title is shown in the gallery. No way to delete these entries. How can I proceed here? Matthias
Rashida Rahman
Accepted AnswerHi Matthias,
I hope you’re doing well. I’m sorry for the experience you’ve had so far.
To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.
Please make sure to keep a full site backup before sharing the credentials, just to be safe.
Best regards,
Matthias Heymann
Accepted AnswerSuper user access in hidden ;-) I disabled the double images to stop displaying them, that worked so far. But they are still in the list.