Duplicate Dynamic Content Collection - Forum | JoomShaper
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Duplicate Dynamic Content Collection

Asked by ZDKanton 8 months ago Last activity 8 months ago

How can I duplicate Dynamic Content Collection? If I try to duplicate it by option "Duplicate" I've got an error message "Something wen wrong. Plese try again later.".

Collection has items and index and detailed pages created.

Does it mean that only an empty collection is possible to duplicate or...?

I need same collections with same fields divided by years. I have one for 2025 and now I've just wanted to duplicate this one in order to keep fields and delete items so I could have collection for 2026.

9 replies

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Atick Eashrak Shuvo Staff
8 months ago

Hi There,

We apologize for the inconvenience you’re experiencing. Could you please share a screen recording showing how you are attempting to duplicate the collection? This will help us better understand the issue and provide a precise solution.

Thank you for your cooperation.

Best regards

Atick Eashrak Shuvo Staff
8 months ago

Please provide access

Atick Eashrak Shuvo Staff
8 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

ZDKanton Asked this
8 months ago

Sorry,

I think now you have an access.

Atick Eashrak Shuvo Staff
8 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

ZDKanton Asked this
8 months ago

Hi there,

I've provided you an access to the site. It's in hidden content.

I hope you can find out what's the problem. Otherwise I'll recreate another collection manually. What to do else.

Atick Eashrak Shuvo Staff
8 months ago

May I take a full backup of your site to reproduce and investigate the issue in my local environment?

ZDKanton Asked this
8 months ago

I prefer not to take a backup. That is already a testing environment. It's not a production site.

The site is big (over 30 GB) and if you start a full backup it will produce an impact on our server by consuming RAM and disk space.

If you can find out something like this, ok. If not nevermind, I'll manage.

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