SP Pagebuilder Content On Samrtphone does Not Work Properly - Question | JoomShaper

SP Pagebuilder Content On Samrtphone does Not Work Properly

J

joflatz

SP Page Builder 2 weeks ago

Hi there, I have a serious problem with a client website that's about to go live. The content on a smartphone scrolls completely off the screen by swiping right or left, leaving only a blank screen. There is also a kind of scrollbar (dark horizontal line) shown on the bottom of my smartphone. Could you please help me locate the source of the problem?

kind regards from austria Joe

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10 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #217770

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screencast video of your issue?

-Regards.

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J
joflatz
Accepted Answer
2 weeks ago #217793

Hi unfortunatly I cant make a video of my smartphonescreeen and send it to you. I suggest you try to open following URL on your Phone and see what happens. www.kaufpark-alterlaa.at/index.php/startseite

You can swipe the whole content to both sides eighter left or right and on the bottom of your screen you will see a small black line that looks like a swiper tool. I could not figure out where that comes from Feel free to use my login data to my joomla backend to see if you can find the error.

kind regards from austria Joe

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J
joflatz
Accepted Answer
2 weeks ago #217813

Hi there I have figured out what the problem is.

As soon as I activate stretch to get fll with with a slider or activate fluid ... the stange behavior appears ... But if I want to see a slider in full width how can I get rid of this awquad behavior of sp pb in my design

Thankfull for any hint or support to solve this ...

regard J

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J
joflatz
Accepted Answer
2 weeks ago #217819

I really have to find out the reason why my headslider does not apear in full width even I have set section to full stretch ... it does not work. Only if I put fluid design on aswell the slider aperas in fullwidth but unfortunatly then my whole content gets swipeable and a strange bar on the bottom of the smartphonescreen schows up too.

Would you mind helping with this to find the right settings

regards Joe

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #217915

Which site link I have to check? Sorry I am little bit confused .

Could you please give me a screenshot of it?

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J
joflatz
Accepted Answer
1 week ago #217924

No worries here you are you can ckeck out this site

www.kaufpark-alterlaa.at/index.php/startseite

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J
joflatz
Accepted Answer
1 week ago #217978

Are you still there havent hear of you since yesterday

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #218044

HI

Is this solved now? It seems ok in my end.

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J
joflatz
Accepted Answer
1 week ago #218046

Thank you for your reply. unfortunatly it is not solved yet. You can see the gap that apperas on following sitelink https://www.kaufpark-alterlaa.at/index.php/angebote

You can swipe the whole content with your mouse to the left and right and the content diaperars outside the browserwindow.

regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #218067

Hi

You can use this CSS in your custom.css file

html.lenis, html.lenis body{
overflow: hidden !important;
}
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