Hi there,
I have a serious problem with a client website that's about to go live.
The content on a smartphone scrolls completely off the screen by swiping right or left, leaving only a blank screen.
There is also a kind of scrollbar (dark horizontal line) shown on the bottom of my smartphone. Could you please help me locate the source of the problem?
kind regards from austria
Joe
Hi
Thanks for contacting us and sorry for your issue. Could you please give me a screencast video of your issue?
-Regards.
Hi
unfortunatly I cant make a video of my smartphonescreeen and send it to you.
I suggest you try to open following URL on your Phone and see what happens.
www.kaufpark-alterlaa.at/index.php/startseite
You can swipe the whole content to both sides eighter left or right and on the bottom of your
screen you will see a small black line that looks like a swiper tool. I could not figure out where that comes from
Feel free to use my login data to my joomla backend to see if you can find the error.
kind regards from austria
Joe
Hi there
I have figured out what the problem is.
As soon as I activate stretch to get fll with with a slider or activate fluid ...
the stange behavior appears ... But if I want to see a slider in full width how can I get rid of this awquad behavior
of sp pb in my design
Thankfull for any hint or support to solve this ...
regard
J
I really have to find out the reason why my headslider does not apear in full width even I have set section to full stretch ... it does not work. Only if I put fluid design on aswell the slider aperas in fullwidth but unfortunatly
then my whole content gets swipeable and a strange bar on the bottom of the smartphonescreen schows up too.
Would you mind helping with this to find the right settings
regards
Joe
Which site link I have to check? Sorry I am little bit confused .
Could you please give me a screenshot of it?
No worries
here you are
you can ckeck out this site
Are you still there havent hear of you since yesterday
HI
Is this solved now? It seems ok in my end.
Thank you for your reply. unfortunatly it is not solved yet.
You can see the gap that apperas on following sitelink
https://www.kaufpark-alterlaa.at/index.php/angebote
You can swipe the whole content with your mouse to the left and right and the content
diaperars outside the browserwindow.
regards
Hi
You can use this CSS in your custom.css file
html.lenis, html.lenis body{
overflow: hidden !important;
}