Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

I've restored my Joomla site from a yesterday server backup, so SP Pagebuilder version now is 5.7.2. Feel free to update SP Pagebuilder to 6.0 because I can restore server backup from yesterday again.

Some pages from the map are affected by 404 errors in https://www.visuair.com/donde

Best regards.

Hi. No, issues stills. Check from hidden content (only a few of them)...

Ok, I've remove one of this (/donde) and deleted it form trash. Also I've now only one dynamic collection and one page for this dynamic collection.

There are still 404 same errors...

I've restored everything to yesterday's backup because I can't afford to have my company's website with these errors, as I'm losing business opportunities. SP Pagebuilder 6.0 is causing all of this; you need to check it because 404 errors are unacceptable.

Okay, then please create an Akeeba backup using Akeeba Extensions and share the backup file with me. I will fix the issue and send you the details afterward.

Thanks!

Hello,

I’ve identified the issue. Some of your tags have aliases that are the same as your dynamic content item aliases. Please change the alias for one of them — this should resolve the issue.

Thank you.

Best regards,

Hello,

The issue seems related to character encoding. Please make sure your site and database use UTF-8 encoding, and that your template includes <meta charset="utf-8"> in the head section. Also, check that your .htaccess file doesn’t force a different charset.

This should fix the special character issue.

Best regards,

Hi

Thank you. It only affects dynamic content pages, and they already have <meta charset="utf-8"> in the header. The database is also using UTF-8 encoding, and nothing in the .htaccess file is forcing a different encoding. This occurred after updating to SP Pagebuilder 6.0 and is only affecting the text on dynamic content pages (not even their titles).

It only affects to rich text fields.

Any solution?

Best regards

Please, share a screenshot of your issues.

Thanks.

On my local test environment, there is no issues. Please, check your hsoting environment or database engine, collations etc.

Thanks

Did you update in your local environment to SP Pagebuilder 6.0?

As you can see in the following link, once the backup is restored to SP Pagebuilder 5.7.2, all the strange characters in the dynamic content pages disappear. Same server, same encodings. Honestly, I think it's a problem with the SP Pagebuilder 6.0 update. Regards.