Site Error - Question | JoomShaper

Site Error

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Istvan

Template 11 hours ago

I upgraded Joomla to version 6.0.3 and also upgraded shaper_onepage to 4.0.1. After that I see the below error message on front page. However, joomla admin works perfectly. Tnx

0 Class "HelixUltimateFeaturePreloader" not found

Call Stack

Function Location

1 () JROOT/plugins/system/helixultimate/src/Core/HelixUltimate.php:576 2 HelixUltimate\Framework\Core\HelixUltimate->include_features() JROOT/plugins/system/helixultimate/src/Core/HelixUltimate.php:602 3 HelixUltimate\Framework\Core\HelixUltimate->render_layout() JROOT/templates/shaper_onepage/index.php:169 4 require() JROOT/libraries/src/Document/HtmlDocument.php:734 5 Joomla\CMS\Document\HtmlDocument->_loadTemplate() JROOT/libraries/src/Document/HtmlDocument.php:788 6 Joomla\CMS\Document\HtmlDocument->_fetchTemplate() JROOT/libraries/src/Document/HtmlDocument.php:625 7 Joomla\CMS\Document\HtmlDocument->parse() JROOT/libraries/src/Application/CMSApplication.php:1116 8 Joomla\CMS\Application\CMSApplication->render() JROOT/libraries/src/Application/SiteApplication.php:739 9 Joomla\CMS\Application\SiteApplication->render() JROOT/libraries/src/Application/CMSApplication.php:325 10 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:58 11 require_once() JROOT/index.php:51

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 11 hours ago #218945

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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I
Istvan
Accepted Answer
11 hours ago #218946

posted

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