Can't Remove Phone Number In Template "Ensure" Header - Question | JoomShaper

Can't Remove Phone Number In Template "Ensure" Header

DA

Dina Abramson

Template 4 years ago

Hi,

I have been trying to remove the 1-800 number from a template and nothing i change removes it. it is in the logo position but i can't remove it.

i have attached a screen print.

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6 Answers
DA
Dina Abramson
Accepted Answer
4 years ago #20167

Hi,

I found the issue. it is actually in a module. i unpublished the module and it's gone.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #19866

Hello

Thank you for providing the log in credentials. I will check from my end and get back to you.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #19867

Can you try following the screenshot to remove the contact? Please let me know if that works for you https://prnt.sc/105hl5e

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DA
Dina Abramson
Accepted Answer
4 years ago #19869

I tried that, this is what happens when I add the contact number i want 905-752-0212. i also tried altering css and adding code but it did not work either.

thanks for your help. you can check the homepage at https://taxforumcanada,com to see what it looks like when i add the contact number in the template settings contact info.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #19871

Thank you for letting me know. I will check from my end & get back to you. Kindly allow me some time.

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DA
Dina Abramson
Accepted Answer
4 years ago #19936

thank you

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