2 Submenu Not Showing In Mobile - Question | JoomShaper

2 Submenu Not Showing In Mobile

JT

Josue Tejada

Template 1 month ago

i have the indigo template and when i go to the mobile menu its not showing the 2nd submenu like the desktop version.

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #220800

Hello Josue Tejada,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please check offcanvas module. Desktop menu and offcanvas menu are different for the template. You have to add the sub menu on the offcanvas menu like your main menu.

https://prnt.sc/b2Z0LB7Hhr1G

Best regards

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Francois Barnard
Francois Barnard
Accepted Answer
1 month ago #220810

Thank you, Ofi! This helped me too!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #220836

Hello Francois Barnard,

Thank you for reaching out to our technical support forum. I am glad to know this.

Best regards

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JT
Josue Tejada
Accepted Answer
1 month ago #220816

the thing is i have indigo that has two seprate menu for each side of the menu. both have the start level at 1 and end level at all and submenu items are on

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #220837

You have to create a new menu with all menu items (main and secondary). Then assign the menu to offcanvas. If you look at Indigo quickstart, then you will find this process. In the template, there are two menus (Main Menu and Secondary Menu). There is also a Full Menu which includes all menu items. This menu is assigned on offcanvas. On the desktop, two separate menus (Main and Secondary) are needed for design purpose.

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JT
Josue Tejada
Accepted Answer
1 month ago #220876

but that makes no sense even if i unplublish the one menu and leave the main. it still would not show the 2nd set of the submenu (services - quick service - coffee shop) the coffee show would not show. this is how it came when i installed the quickstart i even check the trashed status in modules and didnt find a module for offcanvas for full menu. i now recreated the meun full menu from scratch. i then created a new module for the full menu and still having the same results.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #220889

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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JT
Josue Tejada
Accepted Answer
1 month ago #220914

ok

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #220970

This is Indigo Full Menu home-2

prnt.sc/f4K-9PJfNqst

and this is yours home-2

prnt.sc/mK7RzZCIIj58

Please check the menu item types differences. You have to add the menu item alias on the offcanvas menu.

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