An update on this issue.

The 404s are appearing in other edit windows e.g. Brands.

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Certainly!

Here is the temporary login.

I have taken a new backup.

I look forward to hearing what you discover.

Thank you!

Please share your site url

My apologies!

Here it is...

Your administrator link showing 404 error prnt.sc/UmMoQGRgB4Eo

Sorry - we have IP restriction on the administrator.

I have removed it. Please try again.

In case you missed my edited reply...

I have removed IP restriction on the administrator.

Can i take a full backup of your site to check the issue in my local machine?

Apologies for the delayed response over the weekend.

I was unable to reproduce the issue on my local environment, which suggests this may be server-specific. Could you please confirm the exact steps you followed when migrating the site from localhost to the live server?

Thanks for your reply.

The migration process was as follows:

1. The site was developed locally using MAMP.
2. I created a full site backup using Akeeba Backup.
3. The backup was restored on the live development server using Akeeba Kickstart (kickstart.php).
4. During restoration, I followed the standard Akeeba steps, including updating database and path configuration.
5. After restoration, I confirmed that:
   • The frontend loads correctly
   • Joomla administrator login works
   • EasyStore product editing and image uploads function normally

However, within the EasyStore product edit screen, several sections (Product Options, Upsells, Cross-sells, Additional Data, etc.) display 404 error messages.

These errors appear beside the controls in those sections, while the main product details area works as expected.

I have already tried:

• Clearing Joomla cache
• Disabling SEF URLs
• Restoring the default .htaccess configuration
• Ensuring debug mode is off
• Removing administrator folder protection (temporarily)

The issue remains unchanged.

As the main functionality is working but these sections consistently show 404 errors, it seems specific to how those parts of EasyStore are loading in this environment.

Could you please advise:

• Whether any post-migration steps are required for EasyStore after restoring with Akeeba?
• Whether there are any known server configuration requirements that could affect these sections?
• I’m happy to provide screenshots or further details if needed.

I should also note that these 404 errors do not occur in the original MAMP local installation.
The EasyStore product edit screen displays normally there, with no error messages in those sections.

Can you share your server access?

Sorry I cannot share access easily. However, I am contacting my hosting company support team for their assistance. The hosting plan has some limitations that may be causing this issue or might be part of the problem. I will let you know what they say.

Good news! The hosting company observed some ModSecurity rules being triggered by the site. They have now whitelisted these rules from being triggered and there are no longer any 404 errors appearing.

I hope this is useful information.

Do you think this is something that needs to be mentioned for Easystore hosting setup instructions?

Thank you for your efforts even though this turned out to be a hosting settings issue.