Article Scroller is No Longer Working
Michael Kellner
Hello, I am using the latest version of JoomShaper, along with Helix Ultimate and the latest version of Joomla. The Article Scroller is no longer working; no matter which view I select, nothing changes.
Atick Eashrak Shuvo
Accepted AnswerApologies for the inconvenience. We have tested the Article Scroller on our end with the latest versions of Joomla, Helix Ultimate, and JoomShaper products, and it appears to be working properly.
Could you please provide more details about the issue you are facing? For example:
- Which specific view are you trying to change?
- What behavior are you expecting?
- Are you seeing any console errors in the browser developer tools?
If possible, please also share a screenshot or a short screen recording so we can investigate the issue further.
Michael Kellner
Accepted AnswerNo matter which view I select in the first dropdown—Standard, Scroll, or Carousel—the view does not change; only the "V" arrow remains visible.
Atick Eashrak Shuvo
Accepted AnswerCould you please share a screenshot of the issue? Also, kindly mention which template you are currently using.
Michael Kellner
Accepted AnswerFirst I need to find an upload option. Just a moment. ![https://foto-kellner.de/1.png] ![https://foto-kellner.de/2.png] ![https://foto-kellner.de/3.png]
Atick Eashrak Shuvo
Accepted AnswerUse files.fm to share image
Michael Kellner
Accepted AnswerIt's always just the pink and black bar there.
Michael Kellner
Accepted AnswerHelixUltimate
I have the feeling that none of the settings I make are being saved—no matter which ones!
So, I enter a background color in the ArticleScroller module, then click Save. I close the "Article Scroller" module and reopen it. The background color I previously saved has not been saved.
Michael Kellner
Accepted AnswerSo, everything works via the backend. However, on the frontend, the Article Scroller is not displayed—or is not configurable.!
Atick Eashrak Shuvo
Accepted AnswerApologies for the inconvenience. I have checked the issue on our end, and both the frontend and backend editors are working properly.
From the screenshot you shared, I noticed that your site is using a different language. Could you please let us know which language you are using on your site? This information will help us investigate the issue further.