Article Slider - Question | JoomShaper

Article Slider

V

vbangaru

SP Page Builder 2 months ago

Dear Team,

When I am selecting Tags https://prnt.sc/HeNZcLz0jegX

it is showing no item found https://prnt.sc/1w-mZj8w7fjV

If no tags are selected, it is showing OK... https://prnt.sc/zpPf7v-PMjqP

Tried various options, but could not resolve it at my end. Can you help me out in this.

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #224087

Hello vbangaru,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

The tag filter on Articles Thumb Slider addon is not working. It seems like a bug. I have asked the developer team to fix it on the next version.

Best regards

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V
vbangaru
Accepted Answer
1 month ago #224196

https://prnt.sc/GyGHtKXjo2xK In Articles Layout - layout names are also not visible. Once check for all bugs. Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #224282

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost. Or if you allow me, then I will take the backup and check.

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V
vbangaru
Accepted Answer
1 month ago #224556

Dear Ofi Khan, You can directly login and check or take backup. No issue. I am still settingup the website.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #224638

Sorry, I can't log in to the site. The captcha is appearing again and again.

https://prnt.sc/5KQxsOwXTYag

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V
vbangaru
Accepted Answer
1 month ago #224842

Here I am not seeing that error or captcha.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #225133

I logged in and tried to install the backup. There is a database error. Could you please share your FTP or cPanel access? I need to check the files.

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