Error In Accordion - Question | JoomShaper

Error In Accordion

PL

Patrick Ladner

SP Page Builder 1 week ago

We have an accordion on our website. However, we are unable to delete or move any of the items there. Entry 1 is correct. Entries 2–4 need to be deleted. Could you take a look at this?

https://prnt.sc/YSkdZc6eh9Zk

Thank you very much.

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7 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #225145

Use Backend Editor as a workaround.

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #225122

Hello Patrick,

Thanks for reaching out to us.

I’ve removed accordion items 2, 3, and 4 from the backend editor.

Could you please check the page now and confirm whether everything is displaying correctly on your end?

If you still see the removed items, please try clearing your site and browser cache and let us know.

Thank you.

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PL
Patrick Ladner
Accepted Answer
1 week ago #225125

Thank you very much. Everything is correct.

However, if you try to duplicate an item, the problem reoccurs. You duplicate it but can’t edit or move it, etc. There’s something wrong with this accordion.

Could you take another look at the problem?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #225126

Did you try it from the backend editor or the front-end editor?

Thanks.

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PL
Patrick Ladner
Accepted Answer
1 week ago #225132

In the front-end editor.

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PL
Patrick Ladner
Accepted Answer
1 week ago #225159

OK. Thank you very much. I'm sure you'll pass the issue on and sort it out.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #225161

You are welcome.

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