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Template Issue – Header Layout Broken, CSS Returning HTTP 429

T

Tomáš Popardowski

General 1 week ago

Hello,

I am experiencing a problem with my website using the Maxtora template.

The issue appeared unexpectedly (it may have started earlier, but we noticed it only today). Nobody has made any changes to the website recently.

The website header/menu is broken and the page is displayed almost without styling, while the rest of the page appears mostly normal.

After checking the browser console, I found hundreds of errors like:

Failed to load resource: the server responded with a status of 429 (Too Many Requests)

The errors are related to loading style.css.

I have already:

  • Updated Joomla to the latest version.
  • Updated all available extensions and the template.
  • Cleared Joomla and browser cache.

Unfortunately, the problem persists.

These are several websites: www.abasco.cz www.preventa.cz

Could you please advise what might be causing this issue and how to resolve it? Is this a known problem with Maxtora, Helix Ultimate, or SP Page Builder?

Thank you very much for your help.

Best regards,

Tom

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Website
https://www.abasco.cz
1 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 days ago #228043

Hello,

Thank you for the report.

Based on the information provided, this does not appear to be a template or Helix Ultimate issue. The browser console indicates that the CSS files are returning HTTP 429 (Too Many Requests), which is a server-side response rather than a template error.

Since the stylesheet cannot be loaded, the page is rendered without its normal styling, causing the header and layout to appear broken.

We recommend checking:

Whether your hosting provider or web server is rate-limiting requests. Any firewall or security software (Cloudflare, ModSecurity, Imunify360, etc.) that may be blocking asset requests. Whether the CSS file is accessible directly by opening its URL in a browser. Your server error logs for any rate-limiting or security rules being triggered.

If possible, please share the exact URL of the stylesheet that returns the 429 response and let us know whether you're using Cloudflare or another CDN.

That will help us determine the source of the issue.

Thanks

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