Off Canvas Menu - Question | JoomShaper

Off Canvas Menu

FH

Franck H.

Template 6 days ago

Hello,

Since i updated the Helix Ultimate Template to the last version, the Off-Canvas appears on every device in the center of the navigation. Please see attachment.

Thanks a lot.

Offcanvas

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10 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #228102

Hi there!

Thanks for reaching out.

It seems the issue is because of the following code in override.css file:

https://cleanshot.com/share/GFyhvsl3

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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FH
Franck H.
Accepted Answer
6 days ago #228104

Thanks a lot :)

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FH
Franck H.
Accepted Answer
4 days ago #228375

Still not solved. Thanks for your help :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #228376

@Franck,

can you give us Super User account.


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FH
Franck H.
Accepted Answer
4 days ago #228378

Done, - now it's a superuser sorry my fault - thanks a lot :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #228380

You (or somebody before you) made custom header, that's why.

OK, I will check your Custom CSS etc. Moment.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #228384

Corrected, please reload browser cache to see changes.

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FH
Franck H.
Accepted Answer
4 days ago #228418

Thanks a lot, it seams to work. Now the hamburger menu appears on the devices as it should. Is there a setting that this menu appears right instead of the center? (the 3 lines) Thank you :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #228423

settings , not but you can correct it using extra line of css.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 hours ago #228842

Hi @Franck,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

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