Empire Template: Flex Slider Navigation Icons Not Showing After Update - Question | JoomShaper

Empire Template: Flex Slider Navigation Icons Not Showing After Update

K

kweb

Template 5 days ago

Hi, I have upgraded my site from V3 to V5 and also updates theme. The navigation of the Flex slider on Home Site is not showing up. Seems like the flex font is not being loaded.

https://www.tor-und-fenstertechnik.de/

How can I fix this? kweb

0
2 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 days ago #228350

Hello kweb,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

0
K
kweb
Accepted Answer
4 days ago #228356

Hi, attached admin access in Hidden Content. Attached screenshots

In console

https://www.tor-und-fenstertechnik.de//templates/shaper_empire/css/fonts/flexslider-icon.woff [HTTP/2 404 439ms]

downloadable font: download failed (font-family: "flexslider-icon" style:normal weight:400 stretch:100 src index:1): status=2147746065 source: https://www.tor-und-fenstertechnik.de//templates/shaper_empire/css/fonts/flexslider-icon.woff GET https://www.tor-und-fenstertechnik.de//templates/shaper_empire/css/fonts/flexslider-icon.ttf [HTTP/2 404 117ms]

downloadable font: download failed (font-family: "flexslider-icon" style:normal weight:400 stretch:100 src index:2): status=2147746065 source: https://www.tor-und-fenstertechnik.de//templates/shaper_empire/css/fonts/flexslider-icon.ttf

Seems like fonts folder is missing in your package.

https://imgur.com/a/5ybGRQ4

0