/public_html/components/com_content/helpers/route.php Issue - Question | JoomShaper

/public_html/components/com_content/helpers/route.php Issue

YL

Yegor Loginov

SP Page Builder 1 week ago

Hi!

After updating the tepmlate and SP PB to 6.6.2, start receiving /public_html/components/com_content/helpers/route.php' (include_path='.:/opt/php85/share/pear') on front page

As I understand, the problem is on some element on the page But hou to find it and to fix?

Which element can rise it?

Thanks,

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2 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 days ago #229567

Hi Yegor,

Thanks for reaching out.

This error doesn't point to a specific SP Page Builder element. It usually means that something (such as a third-party addon, template override, custom code, or another extension) is still trying to load the legacy Joomla file /components/com_content/helpers/route.php, which is no longer available in newer Joomla versions.

To help us investigate, could you please provide:

  • Your website URL.
  • Your Joomla version.
  • The full error message (including the stack trace, if available).

Also, please enable Joomla Debug Mode and reproduce the issue, then share the complete error output.

You can enable Debug Mode by following these steps:

  1. Go to SystemGlobal Configuration.
  2. Open the System tab.
  3. Set Debug System to Yes.
  4. Set Error Reporting to Maximum.
  5. Save the changes.
  6. Refresh the homepage where the error occurs and copy the full error message or take a screenshot.

The stack trace will show which file or extension is attempting to include /components/com_content/helpers/route.php, allowing us to identify the root cause much more quickly.

We look forward to your reply.

Best Regards,

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YL
Yegor Loginov
Accepted Answer
6 days ago #229579

Thank You!

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