Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

ok, here you go! Thanks! Note that no helix blog option is working , not only the video. Seems it doesn't load the data by rendering the article.

Hello,

Could you please create a staging environment and share the access details with me?

I took a backup of your site, but it doesn't appear to be working correctly. Having access to a staging site will allow me to investigate and resolve the issue safely.

Thank you!

Does it means the constellation Helix 3.1.3 on Joomla 5.4.7 is working for you on your server? Did you test this on your side before release? Why are you not able to use the akeeba backup you made? i'm not able to do a staging environment until tomorrow.

On our end there is no issues like your site.

No worries, do it then let me know.

Thanks

I could fix the issue by myself, getting some help from Copilot AI. I wonder that you have no problem on your side because in the overrides: html/com_content/article/default.php html/layouts/joomla/content/post_formats/post_video.php the code is not correct. At least for Joomla release 5.4.7 I guess it's the same issue for the other post_formats as in all files it use params instead of attribs. Can you please explain why the blog options like post_format and parameters are now in attribs and how you will fix that issue in case of update of the template in the future? Thanks!

In html/com_content/article/default.php

replaced $post_format = $params->get('post_format', 'standard'); with $attribs = json_decode($this->item->attribs); $post_format = $attribs->post_format ?? 'standard';

in **html/layouts/joomla/content/post_formats/post_video.php**

replaced $video_src = ''; if ($displayData['params']->get('video')) { $video = parse_url($displayData['params']->get('video'));

with

$attribs = json_decode($displayData['item']->attribs); $video_src = ''; if (!empty($attribs->video)) { $video = parse_url($attribs->video); ...

Thanks, I will check it.