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Articles > Helix3 Blog Options > Post Format Video

FS

Freiherr vom Stein

Helix Framework 2 weeks ago

Hello everyone, surprisingly I have a new question.

If I want to insert a video via the helix Blog Options (Articles > Helix3 Blog Options > Post Format Video), the Video is not displayed on the Webpage. A preview image is also not displayed. The URL of the file is 100% correct (mp4). If I do this with an image gallery everything is fine, only the video selection does not seem to work. Any ideas

Regards Stein

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #154276

Hello Freiherr vom Stein

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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FS
Freiherr vom Stein
Accepted Answer
2 weeks ago #154299

Hello, Due to our company's policy, I am not allowed to give any access to the outside... - sry Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #154353

I have checked in my localhost with YouTube video link. It works fine. Please check that you are using the latest version of Helix3. Then check with a YouTube video link.

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