Files are Missing.theme is Not Installing. - Question | JoomShaper

Files are Missing.theme is Not Installing.

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ibrahim ün

Template 2 years ago

I wonder if anyone can install this theme for me if I give my ftp information. It doesn't work even if I get professional support. The files are missing. The theme is not installed.

https://www.joomshaper.com/joomla-templates/organic-life

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23 Answers
Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21019

Hello

Thank you for your query. Kindly allow me some time, i will get back to you.

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21020

Please provide me your admnistrative access. Use the hidden mode to share the log in credentials.

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ibrahim ün
Accepted Answer
2 years ago #21024

thank you so much

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ibrahim ün
Accepted Answer
2 years ago #21031

I have sent the ftp information. I would appreciate it if you are interested.

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21188

Hello

Thank you for your patience. Can you please provide the Joomla administrative access?

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ibrahim ün
Accepted Answer
2 years ago #21205

merhaba

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ibrahim ün
Accepted Answer
2 years ago #21211

.

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21351

Thank you

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21354

I am unable to log in. Could you kindly check the username and password please?

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ibrahim ün
Accepted Answer
2 years ago #21383

sorry

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ibrahim ün
Accepted Answer
2 years ago #21555

?

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21559

Thank you for the administrative access. Please allow me some time. Also, just a kind suggestion that you can try out the new templates because the organic life template is quite old and based on helix 2 which is not supported anymore.

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ibrahim ün
Accepted Answer
2 years ago #21561

Thank you, I'm waiting to hear from you. We want the organic life template very much.

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ibrahim ün
Accepted Answer
2 years ago #21706

Is there anyone who can deal with my problem?

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #21708

Our Senior Agent will look into the issue, kindly allow us some time, we appreciate your patience and cooperation.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #21736

Hello ibrahim ün

Please contact your hosting about increasing the upload_max_filesize. Currently, it is only 2 MB. Please follow this article if needed.

Another thing is please choose any suitable template of Helix Ultimate framework. Organic Life is a very old template and based on Helix V2 which will not be updated in future. Better choose any template based on Helix Ultimate and enjoy the upcoming updates. Check our E-commerce category templates.

Best regards

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ibrahim ün
Accepted Answer
2 years ago #21770

Necessary upgrades have been made. Can you check again?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #21798

Thanks. I have installed Unei template for testing. It works now. Please choose your suitable template now and install on your site.

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ibrahim ün
Accepted Answer
2 years ago #22062

Although we tried many times, it gives an error in the organic life theme every time.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #22106

I have installed the template. I think you were trying to install the Quickstart. If this is the case, Please follow this documentation

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ibrahim ün
Accepted Answer
2 years ago #22220

thank you for uploading the template. but it gives an error like

Warning: Creating default object from empty value in /home/unlupetc/public_html/plugins/system/helix/core/wp_shortcodes.php on line 97

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #22221

You can set the Error reporting to None: Also kindly clear your Joomla cache from System -> Cache and browser cache.

Screenshot_8.png

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #22233

As I said earlier, this template is very old one and will have issues with PHP versions and other things. Again, I will recommend you to use any template of Helix Ultimate or Helix3.

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