I wonder if anyone can install this theme for me if I give my ftp information. It doesn't work even if I get professional support. The files are missing. The theme is not installed.
Staff replied
Templates
files are missing.theme is not installing.
23 replies
Ariba Staff
Hello
Thank you for your query. Kindly allow me some time, i will get back to you.
Ariba Staff
Please provide me your admnistrative access. Use the hidden mode to share the log in credentials.
ibrahim ün Asked this
thank you so much
ibrahim ün Asked this
I have sent the ftp information. I would appreciate it if you are interested.
Ariba Staff
5 years ago
· edited
Hello
Thank you for your patience.
Can you please provide the Joomla administrative access?
ibrahim ün Asked this
merhaba
ibrahim ün Asked this
.
Ariba Staff
5 years ago
· edited
Thank you
Ariba Staff
I am unable to log in. Could you kindly check the username and password please?
ibrahim ün Asked this
sorry
ibrahim ün Asked this
?
Ariba Staff
Thank you for the administrative access. Please allow me some time.
Also, just a kind suggestion that you can try out the new templates because the organic life template is quite old and based on helix 2 which is not supported anymore.
ibrahim ün Asked this
Thank you, I'm waiting to hear from you. We want the organic life template very much.
ibrahim ün Asked this
Is there anyone who can deal with my problem?
Ariba Staff
Our Senior Agent will look into the issue, kindly allow us some time, we appreciate your patience and cooperation.
Ofi Khan Staff
Hello ibrahim ün
Please contact your hosting about increasing the upload_max_filesize. Currently, it is only 2 MB. Please follow this article if needed.
Another thing is please choose any suitable template of Helix Ultimate framework. Organic Life is a very old template and based on Helix V2 which will not be updated in future. Better choose any template based on Helix Ultimate and enjoy the upcoming updates. Check our E-commerce category templates.
Best regards
ibrahim ün Asked this
Necessary upgrades have been made. Can you check again?
Ofi Khan Staff
Thanks. I have installed Unei template for testing. It works now. Please choose your suitable template now and install on your site.
ibrahim ün Asked this
Although we tried many times, it gives an error in the organic life theme every time.
Ofi Khan Staff
I have installed the template. I think you were trying to install the Quickstart. If this is the case, Please follow this documentation
ibrahim ün Asked this
thank you for uploading the template. but it gives an error like
Warning: Creating default object from empty value in /home/unlupetc/public_html/plugins/system/helix/core/wp_shortcodes.php on line 97
Ariba Staff
You can set the Error reporting to None:
Also kindly clear your Joomla cache from System -> Cache and browser cache.
Ofi Khan Staff
As I said earlier, this template is very old one and will have issues with PHP versions and other things. Again, I will recommend you to use any template of Helix Ultimate or Helix3.
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