JInstaller: :Install: Error SQL Duplicate Column Name 'ordering' - Question | JoomShaper

JInstaller: :Install: Error SQL Duplicate Column Name 'ordering'

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Drobny

SP Page Builder 5 days ago

Hi the update from sp pagebuilder free version to pro version 6.6.2 failed with this message JInstaller: :Install: Error SQL Duplicate column name 'ordering'

Gr. JD

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #229891

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Drobny
Accepted Answer
4 days ago #229948

Here you are.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #229957

Please provide me super administrator access to check the installation problem. Thanks

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Drobny
Accepted Answer
4 days ago #229959

done

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #229964

Please check now. Thanks

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Drobny
Accepted Answer
4 days ago #229967

Thanks Toufiq!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 days ago #230008

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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