Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

we had the same problem on multiple Sites. Only sites with helix ultimate and sp pagebuilder. Problem is an injection of javascript in menu.

You only solve this, if you delete the injection in Database. And dont forget to update to newest version.

https://drive.google.com/file/d/1v2R-eARoKrr73OvFMMVA0E3IVdAN7ReM/view