Edit In Backend Via Article - Fails - Question | JoomShaper

Edit In Backend Via Article - Fails

CE

Chris Elliott

SP Page Builder 1 week ago

If I attempt to use "Edit with Backend Editor", I get a crash error:

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'xl')

Please open the browser console for more information!

Call Stack Object.columnWrap (2:179482)

Xo (2:177820)

xs (2:560436)

xl (2:617268)

yc (2:606420)

mc (2:606348)

pc (2:606211)

rc (2:603018)

nc (2:601573)

S (2:674993)

I have cleared caches but the problem persists. Running latest version of SPPBPro on latest Joomla.

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2 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #230337

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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CE
Chris Elliott
Accepted Answer
1 week ago #230453

no idea what changed but today all is well. ill monitor.

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