Joomla Hack - Question | JoomShaper

Joomla Hack

A

anklocke

Helix Framework 2 days ago

Hi, can someone give me a tip? I'm using the latest Joomla, Pagebuilder, and the Helix Framework. The Joomla site keeps getting hacked, even though I keep changing the database passwords. Thanks Anton

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 days ago #232621

Hi there!

Thanks for reaching out.

You can find some helpful information and recommended steps in the following blog post:

Security Update for Joomla 3 Users

I hope this helps!

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 days ago #232634

Hi Anton,

If you have Joomla 5 or Joomla 6, and you're still hacked, it means that:

  1. On the same server there is 2nd site, thru it your site is infected each time, or
  2. You didn't clean site deeply after last hack and there is hidden file "backdoor" waiting, or
  3. You don't have strong firewall component, or
  4. Your competition pays somebody to damage your site.

Can be also all together. For sure update everything with today's update, then scan site folders deeply!

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