I tried to use sendcloud API which looks the closer, but it only let's me generate one API key (don't see a test/live option) + even after adding my secret key to the plugin and enabling it, I still don't see Mondial Relay as a shipping option, is it because it's limited to France only ? It shouldn't be, Mondial Relay is not only delivering in France.

Hi Stephane,

Thank you for your message.

For the Mondial Relay integration, please follow the setup instructions provided in our EasyStore documentation specifically for the French Mondial Relay service. The integration is configured using the credentials provided by Mondial Relay.

Please note that although the configuration/documentation refers to the French Mondial Relay service, the integration can be used to support deliveries within the EU, depending on the services available with your Mondial Relay account.

The Sendcloud API credentials are not intended to be used with the EasyStore Mondial Relay integration, so we would recommend following the credentials and configuration described in our documentation rather than using the Sendcloud API.

We also appreciate you pointing out the incorrect “More Info” link. We'll check this with our team and have it corrected.

If you continue to have any issues after following the documentation, please let us know and we'll be happy to assist further.

Best regards,

I apologize for the mistake.

I was unable to provide you with the exact steps because my IP was blocked while accessing the relevant documentation on the Mondial Relay website.

For the Test/Live Private Key setup, please refer to the official Mondial Relay documentation or use ChatGPT/another AI assistant to help you find the correct steps for generating the Test and Live Private Keys.

Once you have the appropriate credentials, you can enter them in the corresponding Test/Live fields in EasyStore plugin.

Thank you for your understanding, and apologies again for the confusion.