Update Of SPPagebuilder Can Oly Be Done By Manual Upload
H
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Website: www.depoffertjesmannetjes.nl
When I am on the update page of Joomla, I can select an update and it will update when I click the update button.
This does not work with SPPagebuilder. When I click the Update button, I get this error: https://prnt.sc/dTYzjmcnCfof When I download the update to my PC. And then install it with Install Extensions/Install from folders. It installs properly.
This problem occurs on all my websites.
What am I doing wrong?
6 Answers
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Ziaul Kabir
Accepted AnswerHi,
Thank you for the details.
Since the SP Page Builder update installs successfully when uploaded manually, but fails through Joomla's Update Manager, it may be related to a security layer blocking the update request.
Could you please check whether ModSecurity, a Web Application Firewall (WAF), or any other server-level security/firewall rules are enabled on your hosting? These can sometimes block Joomla's update request or prevent the update package from being downloaded correctly.
If possible, please temporarily check/disable the relevant security rule or ask your hosting provider to check the server logs for blocked requests when you try to update SP Page Builder through Joomla.
Kind regards,
Ziaul Kabir
Accepted AnswerThis is a specific request to get updates from our server. So, if you exclude this API request from your security extension, it should not be blocked again on your end.
Thanks!