Hello!
I get this message when I try to insert the logo in Helix Ultimate and access the image folder to do so.
The site is hosted locally, as I need to make a few changes at the moment.
I’m using the latest version of Joomla, and Helix Ultimate is also up to date.
Thank you for your help.
Staff replied
Helix Framework
Joomla 6
v2.2.10
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4 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out. Could you confirm whether you're seeing this type of screen? If possible, please share a screencast video demonstrating the entire scenario so we can better understand the issue.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Ursula Wörgötter-Wagner Asked this
Thank you for your feedback. Please find the link to the screencast video below.
https://bmrng.me/s/uUzpEaxd28wWKvvqrnz-f
Toufiq Senior Staff
However, when I checked on my end, everything was working fine. Could you please create a staging site so we can investigate the issue further? Thanks!
Ursula Wörgötter-Wagner Asked this
Thank you for the answer.
I’ve now moved the site to a standard host. It’s working perfectly. However, I’m still having the problem locally. I have both a WAMP and a Laragon installation. It isn’t working on either of them.
Ursula Wörgötter-Wagner Asked this
I've now installed the latest version of Helix Ultimate, 2.2.11. It's now working perfectly again with Wamp and Laragon.
Thanks for the help.
Toufiq Senior Staff
You are most welcome & Thanks. Let me know if you need any further help. Thanks
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