sp-pagebuilder cannot insert link - Forum | JoomShaper
Staff replied SP Page Builder

sp-pagebuilder cannot insert link

Asked by Grethe Lambrecht 5 years ago Last activity 5 years ago

9 replies

Paul Frankowski Senior Staff

Hi,
if you're using a button addon - it should be OK to link into PDF file even if was uploaded before.

In case of, I share method that always works:

  1. Using FTP or Joomla Media - upload your pdf file
  2. Inside button addon put link to it for example /images/pdf/program.pdf

...component is missing - sorry I have no idea why, I don't similar issues using pdf files.

Paul Frankowski Senior Staff

If you use Text addon -- we strongly recommend to use:

  1. JCE Editor (Pro version is even better for file managment)
  2. Use file names that DON'T have space inside. Instead of: progam tv show.pdf always use progam_tv_show.pdf OR progam-tv-show.pdf

About default Joomla TinyMCE has limited features if we talk about file managent.

Grethe Lambrecht Asked this

I use JCE - but I get ERROR - component missing as soon as I click on the link button in JCE.
I've never experience this before??

I solved it - by writing the entire filename in code after having transferred the files by FTP. But a little frustrating!

Paul Frankowski Senior Staff

Maybe you should write to JCE support, it's beyond us.

Of course if you use the last version of JCE.

Grethe Lambrecht Asked this

I use JCE - but it's in the text box in Pagebuilder the error happens

Paul Frankowski Senior Staff

what JCE version you have?

Paul Frankowski Senior Staff

I tested on mine SPPB Pro with Text addon and JCE Pro editor (v2.9.9) and file manager with "Insert File" feature just works perfect, as always, for PDF files.

foto_6426_2021.jpg

Grethe Lambrecht Asked this

it works on all my other sites - so I'm not going to do more. just frustrating! :-)

Paul Frankowski Senior Staff

Uninstall and install JCE again, if this would not help.... I guess you have to ask JCE developer anyway. His forum is open.

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