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Mp3 Video

HH

Hartmut Haenssler

SP Page Builder 2 years ago

Hi, I've tried to add a mp3 Video to a page. I've uploaded the file via ftp. But the file doesn't show up in the pagebuilder addon video / mp3. Is there a filesize restriction or what could be the problem?

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5 Answers
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Anne
Anne
Accepted Answer
Support Agent 2 years ago #24978

Hello there,

Thanks for contacting with us. Please, check the maximum media file size. Go to content->media->options-> https://prnt.sc/1bffbfg increase the file size.

-Regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #24976

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please check the Page Builder audio addon. If your file does not upload properly, Please try to upload via page builder media options.

-Thanks Screenshot at Jul 15 19-07-51.png

Screenshot at Jul 15 19-08-55.png

or use this code in your .htaccess file

php_value upload_max_filesize 40M
php_value post_max_size 42M

-Thanks

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HH
Hartmut Haenssler
Accepted Answer
2 years ago #24981

Thanks a lot for your help!

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Anne
Anne
Accepted Answer
Support Agent 2 years ago #24983

Hello Hartmut Haenssler,

You are always welcome.

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HH
Hartmut Haenssler
Accepted Answer
2 years ago #24985

no problem!

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