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Solved SP Page Builder

mp3 Video

Asked by Hartmut Haenssler 5 years ago Last activity 5 years ago

Hi, I've tried to add a mp3 Video to a page. I've uploaded the file via ftp. But the file doesn't show up in the pagebuilder addon video / mp3.
Is there a filesize restriction or what could be the problem?

Accepted answer

Marked as the solution
Anne Staff
5 years ago

Hello there,

Thanks for contacting with us. Please, check the maximum media file size. Go to content->media->options->
https://prnt.sc/1bffbfg
increase the file size.

-Regards

4 more replies

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Toufiq Senior Staff
5 years ago · edited

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please check the Page Builder audio addon. If your file does not upload properly, Please try to upload via page builder media options.

-Thanks Screenshot at Jul 15 19-07-51.png

Screenshot at Jul 15 19-08-55.png

or use this code in your .htaccess file

php_value upload_max_filesize 40M
php_value post_max_size 42M

-Thanks

Hartmut Haenssler Asked this
5 years ago

Thanks a lot for your help!

Anne Staff
5 years ago

Hello Hartmut Haenssler,

You are always welcome.

Hartmut Haenssler Asked this
5 years ago

no problem!

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