Blank page or without SPPB content, in frontend edition. - Forum | JoomShaper
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Blank page or without SPPB content, in frontend edition.

Asked by Django 5 years ago Last activity 5 years ago

Hello.
On a site, built more than 1year ago, I could (and I can) never work on the SPPB in frontend.
I studied on the web all I found about this problem, but no solution for me.

Could you have a look please ? See Hidden content.

Joomla 3.9.28 - Helix Ultimate 1.1.4 - SPPB 3.7.12

4 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
5 years ago

Hi there!

Sorry for the inconvenience.

Do you have a full backup of your site, please?

Can I take a backup too?

Best Regards

Rashida Rahman Staff
5 years ago

And just to be sure, you have checked and tried all these suggestions below?

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#frontpage-editor-not-working-possible-solution

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#i-cannot-load-page-templates-and-or-sections-library-or-use-front-end-editor-span-class-h4-br-span

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-edit-pages-from-front-end

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

Please let me know.

Best Regards

Django Asked this
5 years ago

Hello Rashida
I don't think it's necessary to re-install a backup of all the site to look for the solution.

I checked all these pages, and found nothing wrong. Disabled JS compression, no ModSecurity on Cpanel, everything updated ...
As I have a lot of urgent other works to do before my holidays in 1 week, I will probably be back on this problem in september.

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