Blank Page In The Frontend - Question | JoomShaper
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Blank Page In The Frontend

massimo

massimo

SP Page Builder 1 month ago

Hi, I see a blank page in the frontend editor of sp page builder pro, I have already cleared Joomla and browser cache.

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202665

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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massimo
massimo
Accepted Answer
1 month ago #202666

ok

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202674

I have checked your site on my localhost. Now i need time. I will check it test server then i can make sure where is the exact problem. Or you can check another hosting server. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202780

I can suggest you to download a akeeba backup from the test server then run it your server then check again. Thanks

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massimo
massimo
Accepted Answer
1 month ago #202741

Hi, any news? It's urgent. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202751

Yes, It works fine on my test server.

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massimo
massimo
Accepted Answer
1 month ago #202753

what can I do?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202777

You need to contact your hosting server provider and tell them it works localhost & another server. But, It doesn't work on your server. Thanks

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massimo
massimo
Accepted Answer
1 month ago #202779

I have more than 30 sites installed on the same server, this is the only one that gave me problems after updating it.

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