Hello Carson Kitchen

Please rename htaccess.txt file to .htaccess and then check your issue. You will find this file under your public_html folder.

Best regards

That helped with my second issue. However, it still only refreshes the page when you click on a product on the frontend.

Please share your FTP Details here to check the issue. Use the Hidden Content box to share the credentials.

Would that be my cpanel login?

yes, cpanel access and link.

Here you go:

In your public_html folder, there is no .htaccess file. Please check this again.

Oh that is weird. How would I get it back?

Please unzip htaccess.txt.zip file and replace there. Then change it from htaccess.txt to .htaccess

Hi Ofi. For some reason it is telling me that it (.htaccess) already exists, but I cannot see it. Please check it out on my cPanel using the search function.

Thanks.

Sorry for the inconvenience. Please wait for the next Helix Ultimate update. It will be fixed. Meanwhile, you can turn off SEO. It works with SEO turned off in the Global Configuraiton.

My j2store backend is no longer working?? There is no product function.

Well, I have found that J2Store is not yet compatible with Joomla 4. So, it is better to stick to Joomla 3 for now.

I am still on Joomla 3. This issue came up out of nowhere

I have talked with the developers. Helix Ultimate 2 is not ready for the templates yet. Please revert back to Helix 1.1.4 for now and wait till we make it compatible for the templates.

Ok how do I downgrade?

If you have any backup, then you can use that backup.

Any update on how long it will be until everything is compatible?

Hopefully, templates will updated in this month. We are working on it.

Thumbnail images are there for all of my products but once you click on a product there is no image. Please help!