Fran21 - Question | JoomShaper

Fran21

FM

Fran Mogica

SP Page Builder 4 years ago

On all pages, as you can see, part of the content is hidden behind the menu bar.

What parameters or what should I do to prevent it from happening?

Why is it not responsive regardless of the screen inches?

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22 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28191

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please check & let me know. Besides, Tell me your device size.

-Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28201

Hello,

If you decrease the size of the computer you will see that responsive is not generated. There are parts of the content that are hidden as you can see in the screenshot

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28210

I have checked minimum width 1366px and it works fine here

https://prnt.sc/1q3r0b3

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FM
Fran Mogica
Accepted Answer
4 years ago #28377

I still have that problem.

When you decrease the browser, the responsive automatically acts and squares the page regardless of the inches of the screen or the size of the browser.

In this case the letters or photographs are hidden.

Can someone tell me how to fix it on the podcast page? Can you see how it is configured in SP Builder and see where I have the error?

I attach a screenshot

Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28380

test with a 13-inch screen

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28385

I have added this css code inside the podcast page custom css box.

https://prnt.sc/1q9wmgn

Please check and let me know. Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28395

Where exactly do I have to put that code?

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FM
Fran Mogica
Accepted Answer
4 years ago #28397

keeps popping up wrong as you can see

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28399

https://prnt.sc/1q9ybmv

Please check the screenshot

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FM
Fran Mogica
Accepted Answer
4 years ago #28402

keeps popping up wrong as you can see

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28403
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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28405

Real time device 13 inch

https://prnt.sc/1q9zjzv

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FM
Fran Mogica
Accepted Answer
4 years ago #28427

Hello,

Forget the 13 inches.

Go reducing the size of the browser manually from a corner with the mouse and you will see that it does not do it responsively.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28439

Let me know the size exactly that you have checked. Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28453

Hello,

Check out this video link and you will see what I mean.

https://www.dropbox.com/s/25t7qa428k43nr9/IMG_6184.MOV?dl=0

When you make it small, the browser is not responsive. The content is cut off

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28461

Click on right button from your mouse & click on the inspect element. Then check mobile or tablet device sizes. Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28541

It still looks incomplete.

You have not seen the video where I explain it and you can see that the text is cut off?

It does not matter the inches. The page is not responsive, does not adapt the size and its content is incomplete, cut off.

Please I need to fix this. It's very urgent

Check out this video link and you will see what I mean.

https://www.dropbox.com/s/25t7qa428k43nr9/IMG_6184.MOV?dl=0

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28697

If you tell me size of your device then I will fix your issue. Besides, Please check our view port size. Thanks

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FM
Fran Mogica
Accepted Answer
4 years ago #28936

13 inches.

But I don't know how the screen size affects.

If it is responsive, it should adapt automatically. Why doesn't it adapt automatically?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #28942

320px, 480px, 768px responsive device size.

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FM
Fran Mogica
Accepted Answer
4 years ago #29501

Hello,

Sorry to comment on this again, but my clients still don't display the SP pages correctly. As I have shown you in the screenshots that I have been sending you.

They have a 13-inch computer.

Please can you fix it or tell me how to fix this?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #29530

Please check now. Thanks

Mainly this is not our page builder issue. This problem comes from the gaintry framework. Thanks

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