Conflict With Shaper_helixultimate - Default V2.0.0
FJN
The issue is that after upgrading Helix Ultimate to version 2.0.0 (Joomla 3.10.0), an Open Streets map we're using with the component RSDirectory (version 1.11.8 by RSJoomla) no longer displays. We verified that this is a template issue as the map displays fine with the Protostar template.
These are our production pages: https://www.capitalbudgeting.org/contact-icbi and https://www.capitalbudgeting.org/locations, and on the Locations page, the touch menu is also broken as a result.
SAFARI BROWSER: The Off-Canvas menu is not working correctly.
Rashida Rahman
Accepted AnswerHi there!
Sorry for your issue.
We have just released Helix Ultimate 2.0.1
Would you please try this one and let us know, kindly?
Best Regards
FJN
Accepted AnswerThank you. Updates applied, but the issues are not fixed for our Open Streets map. And now the Off-canvas menu is breaking on multiple browsers. Our site is unusable at the moment. :( Need help with this.
FJN
Accepted AnswerUpdate: we've rolled back to version 1.1.4 of the template, which fixed our Off-canvas menu on all pages except Locatons, per the original issue, which persists -- our Open Streets map module doesn't display. Again, it's embedded on two pages:
Contact: https://www.capitalbudgeting.org/contact-icbi
Locations: https://www.capitalbudgeting.org/locations -- on this page the Off-canvas menu is broken.
Any advice would be appreciated.
Note, we are holding off on updating three other sites on account of this issue.
Thanks in advance.
FJN
Accepted AnswerHi Rashida,
Yes, thank you. Credentials are in the Hidden Content.
To summarize, on the pages "Contact" https://www.capitalbudgeting.org/contact-icbi and "Member Map" https://www.capitalbudgeting.org/locations we have an Open Streets Map module, "ICBI Member Map" asisgned to the "content-top" positon. The map no longer displays. In addition, on the "Member Map" page, the Off-canvas menu is not working.
Not to be redundant, but for important context, the map module is part of the component RSDirecotory by RSJoomla, but I have confirmed that the map displays without issue when testing it on the Protostar template.
FJN
Accepted AnswerHi Rashida,
Do we have any progress on this? I'm posting links to the pages on Helix Ultimate where our map DOES NOT display, and my test pages using the Protostar Template where the map module DOES display.
CONTACT PAGE:
- Helix Ultimate - map is broken: https://www.capitalbudgeting.org/contact-icbi
- Protostar - map works: https://www.capitalbudgeting.org/contact-icbi-2
LOCATIONS PAGE:
- Helix Ultimate - map is broken: https://www.capitalbudgeting.org/locations
- Protostar - map works: https://www.capitalbudgeting.org/locations-2
Note the module in Protostar is a direct copy of the module in Helix Ultimate